Frequently Asked Questions

How can I change or stop my monthly roundup amount?

Just log into the app on your smartphone and change the limit. You can also add and remove credit or debit cards (as many as you have)

I live outside the USA. Can I still use the Roundup App?

Only U.S. Citizens can currently use the Roundup App. We are working on adding other nations.

When is my gift processed to Thirst Relief by the Roundup App?

At the end of each month.

Is it secure for me to do this?

We use encrypted API to process each gift. Your banking information is not stored by Thirst Relief or the Roundup App company.

How many lives does my monthly donation impact?

For every 10 dollars we receive, one person receives clean water for about 30 years.